I recently blogged about blowing off beta testing as a stage of product development. I'm not sure all I said is valid but the first learnings from our beta users was right on the mark.
The public beta we launched a couple of days ago is already paying dividends. No pivot yet but a key learning is that people are finding it difficult to understand what Bridger can do. I blamed the users but cooler heads have prevailed (luckily). And this applies to many/all of the screens. One of the team is familiar with Wix and he showed how they embed short help videos all over their site.
This seems like a good solution. A pop-up screen with a 30 second video and some basic help text works well for them and as Pablo Picasso said "Good artists copy, great artists steal". So this is what we will do in the coming weeks before we launch Bridger 1.0.
As a side note. Picasso also said "Computers are useless. They can only give you answers" so I'm not sure I should be quoting him.
A little digging into Picasso's stealing quote also reveals that he even stole (and mangled) the quote. This time from a W. H. Davenport Adams who wrote in an article titled “Imitators and Plagiarists” published in The Gentleman’s Magazine in 1892:
“That great poets imitate and improve, whereas small ones steal and spoil.”
Let's just say I am learning from Wix and applying best practise ...