Week 3, Day 5
Theme: Communication & Collaboration
This week's themes are communication, and if you are listening and willing, a resulting collaboration.
READ Today's task: Rethinking knowledge Work 300KB
McKinsey Quarterly 'Rethinking knowledge work: A strategic approach', Tom Davenport, president’s chair in information technology and management at Babson College, February 2011. Online here (registration required).
Key takeout: I have always found that striking the correct balance between freedom and control is one of the persistent tensions inherent when managing analysts in a corporate environment. Maybe this is also true in other analytic environments. In any event, this is the subject of Davenport's latest article - and once again he goes to the heart of the issue. He describes this tension and makes plain our choices. By necessity, this is only a high level discussion but for me it has delivered a strategic framework within which I have developed an actionable model of knowledge working that adapts to a wide range of analytic situations. I'm in danger of becoming a Davenport fanboy - and I'm nobody's groupie. So read it and let me know if I'm wrong.
As always, comments, questions and ideas are all welcome.
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