Week 3, Day 3
Theme: Communication & Collaboration
This week's themes are communication, and if you are listening and willing, a resulting collaboration.
READ Today's task: Boosting the productivity of knowledge workers 3.3Mb
'Boosting the productivity of knowledge workers' by Eric Matson, McKinsey
Consultant and Laurence Prusak, from the University of Southern California
Marshall School of Business, McKinsey Quarterly September 2010.
Key takeout: This considered piece concentrates on knowledge worker
interaction. To my surprise this is what knowledge workers do 50% of
their time and the central thesis of this article is that managers can best
concentrate their efforts "by identifying targeted productivity improvement
efforts to increase both the efficiency and effectiveness of the interactions
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